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Contact and feedback

Found a problem, have a suggestion, or spotted a definition that is wrong? Write to us:

support@vnet.nz

We will reply as soon as we can. Your email is used only to answer you; it is never used for marketing or passed to anyone else.

When reporting a problem

Please include, if you can:

  • Your device and system version (for example "moto g24, Android 14" or "Fedora 43, KDE Plasma 6")
  • The Ivy Dictionary version (Settings → 关于, About)
  • What you did and what you saw, ideally with a screenshot

Reporting a wrong definition

Tell us the word, which definition or example, and what you think it should say. Once checked, the fix goes into the dictionary in a later version.

Check the help first

Many common questions — setting a lookup shortcut, syncing between computer and phone — are answered in Help.